Looking for the schema?

GraphQL is a self documenting language and you should be able to find everything you need to write simple or complex queries via the documentation provided through graphql playground (see instructions here).

If you require assistance with a query, please reach out to us at [email protected].

Running GraphQL queries in your favorite language

We recommend running these queries in graphql playground to get started (see instructions above), but you can also run them via cURL, javascript, or other methods

Example GraphQL Queries

List your company's user details

query {
  viewer {
    company {
      users {
        edges {
          node {
            name
            email
            id
          }
        }
      }
    }
  }
}

List your company's recent incidents

query {
  viewer {
    company {
      incidents {
        edges {
          node {
            id
            title
            severityLevel {
              title
            }
            status
          }
        }
      }
    }
  }
}

List your company's tags

query {
  viewer {
    company {
      tags {
        edges {
          node {
            name
            id
          }
        }
      }
    }
  }
}

List all incidents with a specific <TAG_ID>

query {
  viewer {
    company {
      incidents (filter:{includeTags:[<TAG_ID>]}) {
        edges {
          node {
            title
            status
          }
        }
      }
    }
  }
}

List incident comments and status changes

query{
  incident (id: "350998866771838753") {
    activity (filter: {includeTypes: ["IncidentActivityComment","IncidentActivityStatus"]}, first: 100) {
      edges {
        node {
          ...on IncidentActivityComment {
            document {
              timeCreated
              value(format: MARKDOWN)
            }
          } 
          ...on IncidentActivityStatus {
            timeCreated
            status
          }      
        }
      }
    }
  }
}

Create a new incident

mutation {
  createIncident(input: {
    title: "People know the secret identity of Quailman!"
    descriptionDocument: {
      format: MARKDOWN
      value: "It's *Doug Funny*, but don't tell anyone!"
    },
    severityLevel: 1
  }) {
    incident {
      id
      title
    }
  }
}

Update an incident's status to CLOSED

mutation {
  updateIncident(input: {
    patch: {
      id: "**$YOUR_INCIDENT_ID**",
      status: CLOSED
    }
  }) {
    incident {
      id
      title
      severityLevel {
        title
      }
      status
    }  
  }
}

Getting Additional Help

Our team is here to help with any custom integration work you may be developing. Contact us at: [email protected] with any questions or via the chat link on all of our pages.