Incident tags make it easier for you and your team to organize incidents into groupings by service, functional area, or any other category you choose.
Visit the Tags page within the Admin Panel to set up your company's tags.
You can also remove tags by clicking on the gear icon or search for all tagged incidents by clicking on the magnifying glass.
If you remove a tag from the admin panel you will also remove that tag from all incidents
Once you have configured tags for your company, you'll see a tag entry input on the incident creation screen.
You can also add tags from the slack /kintaba create command
Tags can be added and removed from within the incident via the tag input just below the incident title.
Tags can also be managed in slack via the /kintaba update command
Incident tags can most easily be searched by accessing the All Incidents page and then selecting the magnifying glass to filter.
You can also use freeform tags in the description or in comments.
Inline text tags will automatically highlight and become links that allow you to quickly search for other incidents with that tag.
Tags are clickable and searchable.
Clicking on a tag will bring up all the other incidents with the same tag, as will searching directly for a tag or set of tags via the searchbar.
Updated over 1 year ago