Kintaba Help & Documentation

Kintaba Documentation

Welcome to the Kintaba's documentation hub. You'll find comprehensive guides and documentation to help you start working with Kintaba as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Incident Tags

Incident tags make it easier for you and your team to organize incidents into groupings by service, functional area, or any other category you choose.

Administering tags

Visit the Tags page within the Admin Panel to set up your company's tags.

You can also remove tags by clicking on the gear icon or search for all tagged incidents by clicking on the magnifying glass.


Removing tags

If you remove a tag from the admin panel you will also remove that tag from all incidents

Adding tags to incidents

Once you have configured tags for your company, you'll see a tag entry input on the incident creation screen.

You can also add tags from the slack /kintaba create command

Managing tags in an incident

Tags can be added and removed from within the incident via the tag input just below the incident title.

Tags can also be managed in slack via the /kintaba update command

Searching Tags

Incident tags can most easily be searched by accessing the All Incidents page and then selecting the magnifying glass to filter.

Description tags

You can also use freeform tags in the description or in comments.

Inline text tags will automatically highlight and become links that allow you to quickly search for other incidents with that tag.

You can use tags when creating an incident.

Tags can also be added after the fact in the incident description.

Finding other incidents by tag

Tags are clickable and searchable.

Clicking on a tag will bring up all the other incidents with the same tag, as will searching directly for a tag or set of tags via the searchbar.

Updated 4 months ago

Incident Tags

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