Kintaba Help & Documentation

Kintaba Documentation

Welcome to the Kintaba's documentation hub. You'll find comprehensive guides and documentation to help you start working with Kintaba as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Jira Integration (Cloud)

Jira Cloud integration makes it easy to file issues into Jira from an active incident in Kintaba.

Browse to the integrations panel

Kintaba integrations manage programmatic access to your incidents. To create a new integration, you'll first need to access the Integrations section of the Admin panel.

Add the Jira Integration

Click the "Add Integration" button on the Jira item in the integrations library.

Create a Jira Issue from within a Kintaba Incident

Once connected, you can click the "Create Issue" button from an incident's right bar to create a new Jira issue.

You can then create a Jira issue right from Kintaba!

The issue creation will be recorded in the activity log.

And the created issue will have a link back to the Kintaba instance in its footer.

Master Issues

Kintaba can create a master Jira task that will become the parent to all action items created during the incident.

To activate this feature, check the "Automatically create master issue for each incident" checkbox in the Jira integration settings.

Updated 4 months ago

Jira Integration (Cloud)


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