Jira integration makes it easy to file issues into Jira from an active incident in Kintaba.
Click the "Add Integration" button on the Jira Onsite Server item in the integrations library.
Enter your Jira Server Domain and copy the Kintaba Public key to your clipboard. You will need it in the next step.
Jira Administrator Access Required
You must have administrator access on your Jira instance to perform these steps
First, access the "Applications" section of Jira Administration via the gear in the upper right corner of your Jira dashboard.
Next, click on the "Application Links" section in the left navigation bar. and enter *https://app.kintaba.com and click the "Create new link" button.
Click "Continue" when prompted for a new URL.
On the Link Applications screen:
- Application Name: Kintaba
- Application Type: Generic Application
- Create incoming link: checked
All other fields can be left blank
Finally, on the second configurtion screen, enter:
- Consumer Key: OauthKey
- Consumer Name: Kintaba
- Public Key:
Click Continue and the application link will be created!
Return to the Kintaba Integration page in your other tab and click the "ADD" button
You will be prompted to approve access to the Kintaba app.
Click "Allow". The Jira integration is now complete!
Once connected, you can click the "Create Issue" button from an incident's right bar to create a new Jira issue.
You can then create a Jira issue right from Kintaba!
The issue creation will be recorded in the activity log.
And the created issue will have a link back to the Kintaba instance in its footer.
Kintaba can create a master Jira task that will become the parent to all action items created during the incident.
To activate this feature, check the "Automatically create master issue for each incident" checkbox in the Jira integration settings.
Updated over 2 years ago