You can pin a comment to the top of your conversation with the Pin Comment feature in Kintaba. Pinned comments are useful for keeping the most important information, like a status update, visible to all incident participants.
Pinning a comment is easy. Just hover your mouse over any comment and select the "Pin" option from the flyout menu.
Once pinned, a comment will stick to the top of the activity & comments section and show the "Pinned" tag below it.
Comments can be unpinned by clicking the pin icon to the right of the pinned comment and selecting "Unpin Comment" or by pinning any new comment.
Updated almost 2 years ago