Pinned Comments

You can pin a comment to the top of your conversation with the Pin Comment feature in Kintaba. Pinned comments are useful for keeping the most important information, like a status update, visible to all incident participants.

Pinning a comment

Pinning a comment is easy. Just hover your mouse over any comment and select the "Pin" option from the flyout menu.


Once pinned, a comment will stick to the top of the activity & comments section and show the "Pinned" tag below it.


Unpinning a comment

Comments can be unpinned by clicking the pin icon to the right of the pinned comment and selecting "Unpin Comment" or by pinning any new comment.