Philosophy

Kintaba's name is derived from the philosophy of Kintsugi, which embraces the flawed and imperfect, acknowledging and celebrating the history of damage and repairs to an item over its life.

At Kintaba we know that no matter what preventative steps are taken, every company has high priority outages and incidents. When these incidents happen, what's important is to have a reliable and proven process in place to manage and learn from the emergent events.

We believe the best companies:

  • Accept that no matter what, things will break
  • Embrace failures as part of their company’s public history
  • Collaboratively solve major incidents openly and without blame
  • Learn from every incident